By completing this booking, I agree to the following:
Booking & Payment
A non-refundable deposit is required to reserve my party date and time.
My booking is not confirmed until the deposit is received.
The remaining balance is due 7 days before the event.
Failure to pay the balance on time may result in cancellation.
Guest Count
My party package includes a set number of children.
I will provide a final guest count at least 5 days prior to the party.
I understand I will be charged for any additional guests.
No refunds will be issued for unused spots.
Timing
I may arrive 15 minutes early for setup.
My party will end at the scheduled time.
Late arrivals do not extend the party duration.
Supervision & Safety
Food & Decorations
Outside food is permitted for parties only (including cake).
No nuts, confetti, glitter, or wall-damaging decorations are allowed.
No face painting.
I am responsible for informing guests of any allergy policies.
Deposit & Cancellation Policy
My deposit is non-refundable.
If I cancel 14+ days in advance, I may transfer my deposit to a new date (subject to availability).
Cancellations within 7 days of the event are non-refundable and non-transferable.
One reschedule is allowed if requested at least 7 days prior, and must be used within 60 days.
No-Shows & Emergencies
No-shows or same-day cancellations forfeit all payments.
In case of illness or emergency, PlayPatch may offer a one-time reschedule at its discretion.
Weather Policy
Damages
Please sign below. I have read and agree to the PlayPatch Birthday Party Terms & Policies.